Thursday, 20 December 2012

Troubleshooting Personal Hotspot

Basic troubleshooting

  1. Confirm that your iOS device, computer, and wireless plan all meet the system requirements for Personal Hotspot.
  2. Verify that Personal Hotspot is enabled by tapping Settings > General > Cellular > Personal Hotspot.
  3. Verify the Internet connection on your iOS device by tapping Safari and loading a new webpage.
  4. If one connection type doesn't work, try another (for example, instead of connecting using Wi-Fi, try using USB or Bluetooth).
  5. Try disabling and reenabling Personal Hotspot from Settings > Personal Hotspot or Settings > General > Cellular > Personal Hotspot.
  6. Install the latest version of iOS. Tap Settings > General > Software Update.
  7. Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
  8. If none of the previous steps resolves your issue, restore the iPhone.
If you are still experiencing issues, continue with the following troubleshooting steps.

No comments:

Post a Comment